Frequently Asked Questions

We deliver across NSW and to most metro areas in Australia. Shipping is calculated at checkout based on your postcode, plant size and quantity. Larger plants and landscaping supplies may require a freight or local delivery quote — our team will confirm before dispatch.

Most orders are dispatched within 2–5 business days. Delivery typically takes 2–7 business days depending on your location. We carefully package every plant so it arrives healthy and ready to thrive.

Yes! You’re welcome to collect your order from our nursery. Select pickup at checkout and we’ll email you when your plants are ready.

Clumping bamboo loves a sunny to part-shaded spot, deep watering 2–3 times a week while establishing, and a slow-release fertiliser in spring. Mulch well to retain moisture. Within a season you’ll have a lush, private screen.

Our clumping bamboo and screening plants are the fastest, most reliable choices for privacy. Visit our Screening Plants collection, or build a complete kit on our Bundle page.

We recommend a premium, free-draining potting mix for planters and a quality garden soil for in-ground planting. You’ll find everything you need in our Landscaping Supplies.

Head to our Build a Bundle page, add a plant, soil and a planter (3 or more items), and you’ll automatically save 10% at checkout with code BUNDLE10. Mix and match across any collection.

The bundle discount applies to orders of 3 or more items, so you get the best value when you create a complete kit — plant, soil and planter.

If something isn’t right, contact us within 7 days of delivery. Please see our Return Policy for full details. We stand behind the quality of every plant we send.

We’re sorry to hear that! Email us a photo within 48 hours of delivery and we’ll make it right with a replacement or refund.